Identification data
Name of real estate agency: ASSUROM
Legal form: BV
Registered office: Tramstraat 35 - 3800 Sint-Truiden
Phone number: 0489/13 44 02
Email address: info@assurom-bv.be
Website: www.assurom-bv.be
Company number: 1020.097.035
FSMA recognition number: 1020.097.035
IBAN account number: BE20 7310 6551 2256
Recognition and supervision
ASSUROM is a recognized independent insurance broker and is registered with the Financial Services and Markets Authority (FSMA) under number 1020.097.035 . You can find our registration on the FSMA website at www.fsma.be.
We act completely independently and compare different insurance companies to find the best solution for you.
Professional liability
Our office is insured for professional liability in accordance with legal requirements. The policy is with MS amlin, policy number 551525, and provides coverage throughout the European Economic Area (EEA).
Applicable law and competent courts
Our services are governed by Belgian law. Disputes will be handled by the Antwerp Commercial Court, Hasselt Division.
Complaints procedure
We strive to provide you with excellent service. If you have a complaint, please contact our internal complaints department:
📍 Address: Tramstraat 35 - 3800 Sint-Truiden
📞 Phone: 0489/13 44 02
📧 Email: assurom@hotmail.com
We will handle your complaint as soon as possible and will respond to you within 10 working days.
If you are not satisfied with our response, you can contact the independent Insurance Ombudsman:
📍 Address: de Meeûssquare 35, 1000 Brussels
📞 Phone: +32 (0)2 547 58 71
📧 Email: info@ombudsman-insurance.be
🌐 Website: www.ombudsman-insurance.be
Protection of personal data (GDPR)
We value your privacy. Your personal data is processed in accordance with the General Data Protection Regulation (GDPR).
More information about how we process your data can be found in our [Privacy Policy] .
Cookies
Our website uses cookies to improve your experience. Learn more about how we use cookies in our Cookie Policy .
Sustainability policy
Assurom bv values transparency and corporate social responsibility.
Read our full sustainability policy in PDF format here: [ sustainability policy]